Customer Satisfaction Line
COOKIE INFORMATION TEXT AND PRIVACY POLICY
We would like to inform you about the types of cookies used on our website, the purposes of using cookies, and the settings, management and deletion
of these cookies.
This text has been prepared by our company as the data controller within the scope of Article 10 of the Law on the Protection of Personal Data No.
6698 ("PDPA") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Information Obligation.
The purpose of this Cookie Information Text is to inform you about the purposes and types of cookies we use and how you can manage these cookies in
relation to the processing of personal data obtained automatically through the placement of cookies used on our website on your device.
You can visit our website without providing any personal information, get information about our products and services and meet your needs. Some
cookies are used to collect information about site usage during visits. Our purpose here; to provide convenience to the user visiting our website and
to improve its operation.
What is a Cookie?
A cookie is a small text file saved on your computer or mobile device via your browser when you visit a site. Cookies allow a site to operate more
efficiently and to provide personalized pages to provide a faster and more suitable visit experience for your personal needs. Cookies only contain
information about your visit history on the internet and do not collect any information about the files stored on your computer or mobile device.
Types of Cookies and Purposes of Use
• Cookie types according to usage period: Our website uses session cookies and persistent cookies according to usage periods. Session cookies are
used to ensure the continuity of the session and these cookies are deleted when the user closes their browser. Persistent cookies are not deleted
when the internet browser is closed and are deleted automatically on a certain date or after a certain period of time.
• First-party and third-party cookies: Whether the cookie is first-party or third-party varies depending on the cookie placed by the website or
domain. First-party cookies are placed directly by the website the user is visiting, that is, the internet address shown in the browser's address bar
(example.com.tr). Third-party cookies are placed by a domain different from the domain the user is visiting. • Cookie types according to their
purpose of use: The cookies listed in the table below are used on our website according to their purpose of use:
Your rights listed in Article 11 of the PDPA
In accordance with the provisions of the PDPA, you can apply to our company and exercise your rights below:
• To learn whether personal data is processed,
• To request information regarding personal data if it has been processed,
• To learn the purpose of processing personal data and whether it is used in accordance with its purpose,
• To know the third parties to whom personal data is transferred domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly,
• To request deletion or destruction of personal data,
• To request notification of these transactions to third parties to whom personal data is transferred in the event of correction, deletion or
destruction of personal data,
• To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
• To request compensation for the damages incurred due to the processing of personal data in violation of the law.
Requests submitted within this scope will be finalized by our company free of charge within thirty days at the latest. However, if a fee is foreseen
by the Personal Data Protection Board, the fee determined by our company may be charged.
Meeting Your Requests
PDPA grants the relevant persons the right to request which personal data is processed in which processes and the current status of this data.
According to Article 13 of PDPA, which regulates "Application to the Data Controller", the relevant person/data owner must submit their requests
regarding the implementation of PDPA to the data controller in writing. Therefore, in order for your request to be evaluated, you must submit your
application in writing.
As a company, requests from data owners are answered within 30 days. In this context, we would like to remind you that your written applications
regarding the subject may be accepted following the identity verification to be made by us.
If you wish to Contact Us for Your Requests, you may also send us your relevant applications and requests by using the Data Owner Request Form under
the Information and request forms on our website.
How Are Cookies Collected?
Data is collected through your devices that you access the browsers. This information collected is specific to the devices. It can be deleted by the
user at any time and access to the information can be closed.
You can delete the cookies currently on your computer and prevent cookies from being saved/placed in your internet browser.
How Can We Change Cookie Settings?
Internet browsers are predefined to automatically accept cookies. Since managing cookies varies from browser to browser, you can refer to the help
menu of the browser or application for detailed information.